FAQ's

Everything you need to know

WAYS TO LISTEN TO Ukhozi FM

1. ON YOUR RADIO:
Find the Ukhozi FM frequency the Frequency Finder along the left edge of this page
If your region isn't listed or if you're battling to get good signal:

Obviously Ukhozi FM would love to broadcast over the entire country, but as it stands, Ukhozi FM has the maximum number of transmitters legally allowed by ICASA. Ukhozi FM is an SABC Radio Station and thereby are allocated transmitters in certain areas only. These transmitters have a designated wattage strength which allows a specific footprint over a given area only. By law, we are not allowed to exceed this allocation. You can call ICASA explaining your needs and hopefully they can help you: 011 566 3000/3001.

2USING YOUR BROWSER (computer)
The "Listen Live" feature streams Ukhozi FM live via any browser on your desktop computer, laptop.   If you like you can use a link bellow  http://www.ukhozifm.co.za/digital/player/1.0/ukhozifm/index.html

3USING YOUR Mobile
Use the following Mobile Listen Live for your Mobile phone: http://radio.antfarm.co.za/cdn/clients/sabc/Ukhozi/mplayer.asp

4.  VIA FACEBOOK
Ukhozi FM's Facebook page "Listen Live" app: will be available soon

5.  VIA ITUNES
If you have iTunes downloaded on your device, go here to launch Ukhozi FM live in your iTunes:
http://radio.antfarm.co.za/cdn/clients/sabc/Ukhozi/listen.pls

6.  USING THE IPHONE/IPAD OR ANY SMARTPHONE
Download the free app: TuneIn Radio and search for Ukhozi FM

7.  USING THE BLACKBERRY APP
We're auditing all of Ukhozi FM's digital platforms (website, mobisite, apps etc) and the BlackBerry app is one of these. We'll have one soon!

8.  USING THE ANDROID APP (not yet available) 
We're auditing all of Ukhozi FM's digital platforms (website, mobisite, apps etc) and the Android app is one of these. We'll have one soon!

9.  DSTV (not yet available)
We're auditing all of Ukhozi FM's digital platforms (website, mobisite, apps etc) and Ukhozi FM's availability on the DSTV channels is one of these.

WHAT SONG IS PLAYING?

  1. USING THE IPHONE/IPAD APP
    Download the free app: Shazam  (note that this application only recognise songs that are available on iTunes)
  1. ASK THE DJ
    Please give the DJ as much information about the song as possible. Take note of the time/date/show the song was played. The song title, artist, lyrics or genre will also help.
    For a list of DJs and DJ contact details, go to the ‘On Air Personalities’ on the Footer Navigation under Shows.
  1. ASK Ukhozi FM ON FACEBOOK
  2. ASK Ukhozi FM ON TWITTER
  3. USING THE BLACKBERRY APP
    We're auditing all of Ukhozi FM's digital platforms (website, mobisite, apps etc) and the BlackBerry app is one of these. Currently, the BlackBerry app is not compatible with the newer BlackBerry phones - only the older BlackBerry models.

    To find out if the Ukhozi FM app works on your model, go to BlackBerry App World on your phone and search 'Ukhozi FM'. If it's there, chances are it'll work on your phone. Download is free. http://appworld.blackberry.com/webstore/content/40714/
  1. A NOTE ABOUT RDS (Song info displayed on your car radio)
    A number of radio stations use RDS (that's the info that comes up on your car radio that tells you what station you're on) to display the artist & track title of the song playing. TP (traffic announcements) is also being tested and should also be available as well.

    This is a test phase only. NAB decided that those stations would be the guinea pigs for this particular project. And some of these stations are experiencing problems with the RS232 link between Main Control and the transmitter which Sentec are supposed to be sorting out, but they're not rushing around to fix it anytime soon. Therefore they probably won't have the system until it is officially rolled out to all the stations, including Ukhozi FM.

    Once the test phase is over, NAB will send the report to ICASA and they will then decide if it's worthy or not. Ukhozi FM will only adopt this system once tried, tested and perfected

HOW DO I SUBMIT MY MIX? CAMPUS MIX (3Songs@3:33) AND OTHER MIXES

SUBMISSIONS
If you'd like your mix to be considered for airplay, submit it to wozanabangani@gmail.com  (for Campus Mix), yengwagl@sabc.co.za (Power mix-Nethezeka) and for any other show send to the presenter of that particular show
Note: write up a track listing of your mix

30min Mix Submissions:
1.  Make a 30min Mix.
2.  Write up a track listing.
3.  Upload mix to www.sendspace.com or www.yousendit.com or any other file sharing service.
4.  E-mail link and track listing plus a bio and contact details to the presenter of that particular show

HOW DO I SUBMIT ORIGINAL MUSIC FOR AIRPLAY

All submission material is to be forwarded via HARDCOPY to the stations library department ( Sabc-100 K.E. MASINGA ROAD, please attention your sample to: Library ). you can use one of the following options to submit
- Drop your track off at: Ukhozi FM, SABC Durban,100 KE Masinga Road, Durban, 4001
- Or Post your track to: Ukhozi FM-Music For Airplay, P.O. Box 1588, Durban, 4000.

Once you’ve submitted, please allow a period of 7-14 days. This is to log an artist onto the library system and have a shelf number. Music is then forwarded to the music committee, where a decision will be made as to whether or not the submitted will be added to the Ukhozi FM playlist.

Due to the high volume of music submissions and Ukhozi FM's selection process, we cannot contact all the artists with feedback. If you have not heard from Ukhozi FM after six weeks, please consider your submission unsuccessful.

Standard requirements:

- Hard copy submission (we do not take digital submissions at the moment)

- Mp3 format and radio friendly/radio edit

- Submitted material to be of proper sound(mastered)

- Submission to fall within radio sound(genre/sound etc)

Hard Copy requirements:

-CD cover is necessary

- Listing of artist / title track / song duration /must be SAMRO registered / publisher / composers and cd number
 

DIGITAL SUBMITION WILL BE LAUNCHED SOON

Submit your track digitally to: gwalaks@sabc.co.za and mthembuznp@sabc.co.za  - preferably an MP3 not bigger than 5MB
Upload track to www.sendspace.com  or www.yousendit.com  or any other file sharing service, and e-mail a link to the above e-mail addresses.

Make a 30min Mix.
Write up a track listing.
Upload track to www.sendspace.com  or www.yousendit.com  or any other file sharing service.
E-mail link and track listing plus a bio and contact details to the presenter of that particular show 

SUGGEST EXISTING TRACKS FOR Ukhozi FM'S PLAYLIST

E-mail gwalaks@sabc.co.za and mthembuznp@sabc.co.za with your suggestions

WHICH DJ/SHOW IS ON AIR?

Here's the full Ukhozi FM line-up: http://www.ukhozifm.co.za/shows

UMNYAKAZO TOP 20

This is a music show on Saturdays 12:00-15:00. Find the latest available chart under the Charts page or on twitter pages @njinjiwami or @ukhozi_fm

COMPETITIONS

General competition rules: The General Competition Rules are found on the Footer under Competitions.

If you've won a competition, please allow 6-8 weeks for the delivery of your prize.

You can direct all competition enquiries to xabasc@sabc.co.za

SUBMIT A GIG

If you would like a chance to submit a gig to be featured on the Ukhozi FM website, please e-mail as much detail as possible (Gig title, date, venue, poster) to mngadism@sabc.co.za.  Please allow at least 48 hours for your gig to appear on the website.

NEW TRACKS ON Ukhozi FM'S PLAYLIST

We shall soon have a page that will be updated weekly with the latest music added.

SPONSORSHIPS

If you want Ukhozi FM to act as a media partner and promote your event. Email your proposal to our Marketing department: maphophem@sabc.co.za or Mu@ukhozifm.co.za

INTERNSHIPS/MENTORSHIPS/SHADOWING

Please see all info pertaining to Ukhozi FM's Mentorship Programme and Open Days on News page and Events page.

WORK AT Ukhozi FM

For on-air positions, send your CV and DEMO to Ukhozi FM Programme Manager, Zandile Tembe: thembenc@sabc.co.za  
For off-air positions, send your CV to our HR Department sitholekt@sabc.co.za
NB: Only submit your documents or DEMO if there is a position advertised

THEMATICALLY COMPLIANT DRAMA COMMISSIONING BRIEF

For Drama commissioning brief go to Features page , for more info contact drama department khumalosd@sabc.co.za or hadebedn@sabc.co.za

COMPLAINTS

The SABC and its services are signatories to various Codes of Conduct related to its broadcasts.  If you have a complaint, you can direct it to any of the following bodies:

1.  Details on lodging a complaint about programming content that you believe does not comply with the provisions of the Code of Conduct of the Broadcasting Complaints Commission of South Africa can be found at www.bccsa.co.za

2.  Details on lodging a complaint about advertising that you believe does not comply with the provisions of the Code of Conduct of the Advertising Standards Authority of South Africa can be found at www.asasa.org.za

3.  Details on lodging a complaint about advertising that you believe does not comply with the provisions of the Code of Conduct of the Wireless Application Service Providers Association of South Africa can be found at www.waspa.co.za

You can send complaints on other SABC matters to:

The Manager
Broadcast Compliance
Private Bag X1
Auckland Park
2006
e-mail hassenf@sabc.co.za 
Tel 011 714 3728
Fax 011 714 4508

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